Notification for passengers
Information on entry requirements for specific countries
--- Instructions of entering Switzerland ---
According to the laws of Switzerland, all passengers entering this country, from June 2nd 2020, must fill out a contact form before landing, which you can download here and submit after boarding to our cabin crew. If you do not submit the already completed form, colleagues on the plane will hand you a copy that must be completed and submitted.
All companies flying to Switzerland are obliged by local law to follow this procedure and deliver the lists to the country of entry upon request.
The form contains basic contact information and it is easier to contact the passenger in case it is determined that one of the passengers has been infected with the new Corona virus. This data will be stored in accordance with the highest standards governing the protection of personal data, and will be destroyed after one month.
Montenegrin citizens with a valid residence permit in Switzerland (EU/EFTA/Schengen area) are allowed to enter Switzerland after June 15th 2020, without the obligation of quarantine(unless they show clear signs of possible COVID-19 infection, in which case it is advised not to go on a trip). Citizens of Montenegro who do not have a residence permit, but have a strong reason to enter, can apply for permit via email email@example.com. To connect with family member in Switzerland, a special permit from Swiss authorities is required - Type D Visa issued by Switzerland or Laissez Passer issued by the Swiss State Secretariat for Migration (SEM) or an official letter from the Immigration office. It can be requested via email firstname.lastname@example.org.
Montenegrin citizens still cannot enter the Swiss Confederation as tourists. Citizens of Montenegro who have a regulated stay in Switzerland can enter this country from July 23 with mandatory quarantine or self-isolation for 10 days.
Transit: Passengers are allowed to transit to another Schengen country from which they have a residence permit, work permit or national visa. More details on border closures and exemptions can be found at: www.sem.admin.ch/sem/en/home/aktuell.
General questions on entering Switzerland can be found on the website of the Swiss State Secretariat for Migration: https://www.sem.admin.ch/sem/en/home/aktuell/aktuell/faq.
--- Instructions of entering Denmark ---
Non-Danish citizens will not be allowed to enter the country unless they have clear reason. Check new entry requirements at: https://politi.dk/en/coronavirus-in-denmark under the Headline: If you are travelling to or from Denmark. For questions regarding worthy purposes, call Danish police's hotline, which is open weekdays 08.00-16.00 and weekends and holidays 09.00-14.00, at +45 7020 6044.
Special exemptions apply to Scandinavian countries and German citizens and can also be checked at the above link.
Due to a large number of passengers traveling to Copenhagen continues to Sweden, Montenegrin citizens and residents of Montenegro, are allowed to enter this country from July 4th. We recommend that you check all information on the official website of the Swedish authorities prior to the travel https://polisen.se/en/the-swedish-police/the-coronavirus-and-the-swedish-police/travel-to-and-from-sweden/. As it is written on the website, criteria that will have to be met, will be updated every two weeks.
Also, Montenegro have opened its borders to the residents/ citizens of the EU countries, to Sweden as well, and it is valid until July 6th:
For more information, click on the link:
Note*: Due to an entry into any country, the country of residence will be taken into consideration, not the country of citizenship, unless both citizenship and country of residence are of the same nation.
--- Instructions for entering Austria ---
As of July 31, 2020, the ban on flights to / from Austria will be lifted. Our planes to Vienna will start operating on August 8.
--- Directions to enter Slovenia ---
Citizens of all countries on the "red" list (including Montenegro), will be subject to a mandatory quarantine measure of 14 days upon entry into Slovenia. We note that in Slovenia this term implies self-isolation at the address of residence, and that there is no institutional quarantine mechanism.
The decision to order a quarantine measure will be decided by the border police upon entry into the country. Issuance and decision making takes place in a way that the police officer takes the data necessary for making a quarantine decision from a person on the spot, than forwards to the competent person in the Ministry of Health, who makes the decision within the body, delivers to the police officer at the border crossing or checkpoint. Then the police officer notifies the person and only after, does he allow entry into the country.
Quarantine applies for all persons entering Slovenia, who have temporary or permanent residence in a country with a worsened epidemiologic situation (countries on the "red list"), as well as for the persons entering Slovenia, regardless of their citizenship or country of residence, unless found among the exceptions, which are:
- Persons traveling through the territory of Slovenia for transit, which must leave within 12 hours from upon entry.
- Holders of diplomatic passports,
- Persons coming for business purposes, and which possess a certificate from the competent ministry that the self-isolation could cause a greater social or economic damage, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by the EU Member State,
- Persons who have scheduled medical examination, with the mandatory possession of a certificate of appointment by a doctor/clinic, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by an EU Member State,
- Persons crossing the border for inclusion in the education system of the Republic of Slovenia or a scientific research in the territory of the Republic of Slovenia, as well as their parents or other companions who are obliged to leave the country within 24 hours, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by an EU Member State,
- Persons entering due to a death of a close relative, and who leave Slovenia within 24 hours, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by the EU Member State,
- Persons crossing the border due to family reasons (visiting a close relative), and that leave Slovenia within 24 hours, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by the EU Member State,
- Persons entering due to necessary and immediate personal reasons and who leave the state within 24 hours, with proof of the reason for which they come, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued by the EU Member State.
Exceptions to the restriction of entry and quarantine include members of foreign security agencies (Police and Judiciary) who, upon entering the Republic of Slovenia, perform the operational task of transferring or extraditing of a wanted person or of transferring the execution of a prison sentence and leaving Slovenia as soon as possible.
For now, it remains in force that it is not necessary to announce the citizens of Montenegro who are in transit, if they have a certificate/proof that they can freely enter the country of destination, issued by the competent authority of that country, DCM (country of destination) accredited in Montenegro or the announcements that are on the websites of the institutions of the country of destination, unambiguously confirm the possibility of entry of the citizens of Montenegro.
Directions for Slovenian nationals returning from Montenegro
We ask Slovenian citizens returning from Montenegro, to contact the Embassy of the Republic of Slovenia in Podgorica regarding the conditions applicable to their return or to send an email to the address of the Slovenian Police: email@example.com
--- Instructions for entering Germany ---
Savezna vlada je 16. jula odlučila da, tragom odluke Savjeta EU, usvoji revidiranu listu zemalja čijim je građanima bez ograničenja dozvoljeno putovanje u EU, a na kojoj se ne nalazi Crne Gora , tj. odlučeno je da Crne Gora bude "privremeno izbrisana sa pozitivne liste". Odluka će biti primjenjivana u Njemačkoj počev od 17. jula ove godine. Pozitivna lista država se ažurira svake dvije sedmice.
Njemačka trenutno dozvoljava neograničeni ulazak iz sedam zemalja:
- NOVI ZELAND
Dakle, za građane trećih zemalja, koje nijesu na pomenutoj pozitivnoj listi, će važiti prethodna ograničenja ulaska, odnosno građani Crne Gore će moći doputovati u Njemačku samo ako postoji tzv. važan razlog.
Važni razlozi za ulazak iz trećih zemalja su:
- njemački državljani, građani EU i državljani trećih zemalja sa postojećim pravom boravka u Njemačkoj;
- zdravstveni radnici i zdravstveni istraživači, kao i osoblje za njegu starijih lica;
- strani kvalifikovani i visokokvalifikovani radnici čije je zapošljavanje neophodno iz ekonomske perspektive i čiji se rad ne može odložiti ili obavljati u inostranstvu;
- osoblje angažovano u prevozu robe kao i drugo transportno osoblje;
- sezonski radnici u poljoprivredi;
- strani studenti čije se studije ne mogu u potpunosti organizovati iz inostranstva;
- strani članovi porodice koji dolaze u okviru spajanja porodice, kao i posjete iz hitnih porodičnih razloga;
- lica kojima je potrebna međunarodna zaštita ili zaštita iz drugih humanitarnih razloga;
- diplomate, zaposleni u međunarodnim organizacijama, vojno osoblje i humanitarni radnici za vrijeme obavljanja svojih dužnosti;
- "njemački imigranti";
- putnici u tranzitnom saobraćaju.
Napominjemo da se boravak u turističke svrhe ne smatra važnim razlogom.
Prethodno mjesto boravka putnika je presudno za utvrđivanje mogućnosti ulaska, a ne njihova državljanstva.
Bez obzira na opcije ulaska u Njemačku, karantinska obaveza, koja se zasniva na Zakonu o zaštiti od infekcije, primjenjuje se u svim saveznim pokrajinama za dolazne i povratne putnike iz područja rizika koje je odredio RKI. Sa izuzetkom putnika u tranzitnom saobraćaju, navedeno se u principu odnosi i na putnike sa važnim razlogom putovanja. Izuzetak od karantina važi ukoliko lice posjeduje aktuelni negativni test.
Napominjemo da su restriktivne mjere ulaska u SR Njemačku na snazi do najkraće 31.07.2020.godine.
Na linku Ministarstva unutrašnjih poslova SR Njemačke možete provjeriti da li ispunjavate uslove za ulazak u zemlju.
--- Instructions of entering France ---
Entry to France is allowed without restriction solely to following categories of passengers:
- French nationals, accompanied by their spouse and children;
- European Union nationals and nationals from Andorra, United Kingdom, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland, and the Holy See, having their primary residence in France or transiting through France to reach their country of origin or where they have their primary residence, accompanied by their spouse and children;
- Third country nationals, who are holders of a French or European residence permit or valid long-stay visa, having their primary residence in France or transiting through France to reach their residence in a country of the European Union or assimilated;
- Third country nationals, transiting less than 24 hours in an international area to reach their country of origin and who are holders of a travel document to this country;
- Diplomatic mission staff, or international organizations staff working in headquarters or offices located in France, accompanied by their spouse and children;
- Healthcare workers supporting the fight against Covid-19;
- Flight and cargo crews, or travelling as a passenger to their departure base;
- Foreign nationals ensuring the international carriage of goods;
- Goods carriers including seamen.
This certificate must be presented to transportation companies, before boarding, by passengers travelling to mainland France. It has to be also presented to border control authorities.
--- Instructions for entering United Kingdom ---
List of countries exempt from restrictions while travelling to United Kingdom of Great Britain and Northern Ireland, you may find here:
Montenegro is currently not on the list of countries exempt from self-isolation measures in the UK, so travellers from Montenegro are required to provide journey and contact details on arrival in the UK, and they are required to self-isolate in the place they are staying for the first 14 days after they arrive.
There is a list of exemptions to this rule and it can be found on the following link:
According to the regulations, all passengers entering the country have to fill in the online form and leave contact details prior to the entry. It is obligatory to have this form printed out or saved on your mobile phone upon entry to UK. Form consists of basic contact details and its only purpose is easier contact in case one of the passengers was infected with corona virus, as well as monitoring the enforcement of the rule on self-isolation. Form can be found on the following link:
--- Instructions for entering Montenegro ---
ENTRY INTO MONTENEGRO - FOREIGNERS
Foreigner national is allowed to enter Montenegro with the following conditions:
- Without additional restrictions if he or she meets all three of the following conditions: 1. he or she is a resident of one of the countries from the green list, or he or she stayed in the country from the green list, for at least 15 days before entering Montenegro; 2. if in the period from the 15th day before entering Montenegro to the day of entry, he or she did not stay in any of the countries not included in the green list of countries; 3. he or she did not travel to any of the countries or through any of the countries not included in the green list of countries, except in transit (transit is travel without delay, as evidenced by insight into the travel document).
The 'green list' includes: EU Member States (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden) and Algeria, Andorra, Australia, Bahamas, Barbados, Brunei, Cambodia, China, Costa Rica, Cuba, Fiji, Georgia, Iceland, Indonesia, Jamaica, Japan, Jordan, Lebanon, Liechtenstein, Madagascar, Malaysia, Mauritius, Mongolia, Morocco, Mozambique, New Zealand, Nicaragua, Norway, Palestine, Papua New Guinea, Paraguay, Philippines, Senegal, Seychelles, South Korea, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam and Zambia.
- With the negative PCR, ELISA or ECLIA test for COVID-19, which is not older than 72 hours, if he or she meets all three of the following conditions: 1. If he or she is a resident of one of the countries of the previous 'green list' or this 'yellow list', or he or she stayed in the country from the previous 'green list' or this 'yellow list', for at least 15 days before entry to Montenegro; 2. if in the period from the 15th day before entering Montenegro to the day of entry, he or she did not stay in any of the country out of the previous 'green list' or this 'yellow list'; 3. he or she did not travel through one of the countries outside the previous green list and the following yellow list of countries, except in transit (transit is travel without delay as evidenced by insight into the travel document).
'Yellow list': Albania, Bosnia and Herzegovina, Canada, Kosovo, Israel and Singapore.
It is not possible for residents of countries off the previous two lists to enter Montenegro unless they have proof (stamp in the passport) that they have spent at least the past 15 days until the day of entering Montenegro in one of the countries on the "green list". (EU Member States - Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden; Algeria, Andorra, Australia, Bahamas, Barbados, Brunei, Cambodia, China, Costa Rica, Cuba, Fiji, Georgia, Iceland, Indonesia, Jamaica, Japan, Jordan, Lebanon, Liechtenstein, Madagascar, Malaysia, Mauritius, Mongolia, Morocco, Mozambique, New Zealand, Nicaragua, Norway, Palestine, Papua New Guinea, Paraguay, Philippines, Senegal, Seychelles, South Korea, Switzerland, Tajikistan, Thailand, Trinidad and Tobago, Tunisia, Turkey, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam and Zambia) and that they not visit countries off this list during that period.
Entry into Montenegro is provided by air traffic to residents of Ukraine and Belarus, with passenger control during boarding and disembarking and fulfillment of other conditions prescribed by the Ministry of Sustainable Development and Tourism.
NOTE: Upon entry, the country of which the person is a resident is observed, not the country of which the person is a national if it is not the same country. For example: A citizen of a country off the list with a regular residence in the country on the list is treated as a citizen of the country on the list because he or she is a resident of the country on the list.
ENTRY INTO MONTENEGRO - EXCEPTION - CERTAIN CATEGORIES OF PERSONS
In accordance with the recommendation of the European Commission, certain categories of persons necessary for normal functioning of vital services and employees who represent a clear economic interest are excluded from the stated criteria. Special conditions for entry and movement through Montenegro, the Public Health Institute prescribes for:
- Health workers, health researches and scientists;
- Persons who perform or provide transport of passengers and goods;
- Diplomats accredited in Montenegro, staff of international organisations, military personnel and humanitarian aid workers in performing their functions;
- Certain categories of passengers in transit;
- Persons in need of international protection or coming to Montenegro for other humanitarian reasons (the principle of non refoulement is respected).
--- Clarification of the new regulation on the prohibition of entry and transit through the Republic of Italy to the citizens of the Western Balkans (WB) ---
Residents in Montenegro who possess residence permit in Italy, may enter the country only under the condition that are close members of a family, marital or extramarital partner of an Italian citizen or some of the EU Member States. Their residence permit had to be issued before July 9th of this year. Everybody else, despite the residence permit on the Italian territory, have no right to enter the country (students, athletes, etc).
Seafarers who transit to harbors in Italy have no right to enter the country. Drivers and the staff of the transport companies in the road traffic are exempt (but the driver is obliged to hand a form/personal statement that is filled out and signed upon entry into Italy).
Only holders of diplomatic and servicepassports mayenter Italy. Local staff, that are employed in DCM may not enter Italy unless they fulfill some of the earlier mentioned terms (that are EU citizens or close family members of an EU citizen).
All information on entering Italy can be found on the website of the Ministry of External Affairs of Italy in the section www.esteri.it.
Information on changing terminals
We would like to inform you that some of the terminals from which our company's traffic operates have changed at airports in Europe. Now our planes fly to Terminal 2E at Charles de Gaulle Airport, in Paris; to Terminal 1, at Frankfurt International Airport; to Terminal North at Gatwick Airport in London.
New way to check-in at the Vienna airport
Starting with November 4th 2019, check-in for Montenegro Airlines flights at the Vienna airport shall be conducted at drop-in counters numbers 350 to 378, instead of the designated pults that carry the company sign.
We also introduce check-in pults, found at the terminal 3, from where MA flies out. Here, the passengers will have the possibility of electronically checking in themselves, with the assistance of the Austrian Airlines staff, where upon they will receive a boarding pass and baggage tag, after which they can drop off their baggage at the abovementioned drop-in counters - numbers 350 to 378.
Passengers may also check-in online, 36h hours before their flight, using the following website: www.austrian.com.
This system also allows passengers to use City Airport Train (CAT) stations to check-in and drop off luggage, 24h before their flights.
More information can be found at the following website: https://www.austrian.com/Info/CheckIn_MobileServices/ViennaCityTerminal
Safety rules of conduct
You all have the right to a safe, secure and comfortable journey on our aircraft.
Unrully or disruptive behaviour can ruin your inflight experience and be traumatizing for you and your fellow travellers, as well as for crew.
Passengers who display inappropriate behaviour before flight may be denied boarding, whereas such behaviour onboard may result in serious consequences. The airplane may be diverted or directed to an unscheduled landing, the authorities may meet the flight and the person responsible for the unruly or disruptive behavior may be arrested, fined, charged and/or prosecuted.
The examples of unruly or violent behaviour that may endanger flight safety and that will not be tolerated include:
- Verbal abuse;
- Physical assault;
- Sexual offences and/or lewd behavior;
- Intimidating behavior;
- Intoxication or disorderly conduct;
- Refusing to follow crew instructions;
- Ignoring smoking regulations;
- Tampering with smoke detectors;
- Damaging the aircraft or on board equipment (includes theft);
- Endangering an aircraft occupant and/or the safety of flight;
- Using a portable electronic device when prohibited to do so.
It is for these reasons that we ask you:
- To follow crewmember instructions;
- To respect crew members and your fellow travellers;
- To make sure that your behaviour does not endanger your own safety, or the safety of other passengers and the very flight.
Notice for passengers travelling to the Russian Federation
Federal Air Transport Agency of The Ministry of Transport of the Russian Federation has adopted the decision on additional security measures at all airports in Russia. Please read this decision.
The Ministry of Transport of the Russian Federation
Federal Air Transport Agency
Due to Russia's Federal Air Transportation Agency (Rosaviatsiya) instruction Moscow Domodedovo airport has taken additional measures to ensure aviation security: all liquids, gels and sprays including personal-care products carried or in carry-on baggage are advised to be checked in.
Medicines which provide life support of a passenger may be left in carry-on baggage after their identification by the airport Aviation Security Service using necessary facilities and equipments.
Passengers are requested to take the measures directed toward live and health protection and to put specified substances in checked-in baggage to accelerate preflight procedures.
In case of possibility of increasing time please arrive at the airport in advance.
Montenegro Airlines kindly asks its passengers to pay attention to the regulated travel conditions in order to avoid any possible inconvenience.
Ticketing procedures for travels to London
As from 27 October 2014, all Montenegro Airlines passengers who book their flights to London will be asked to provide additional information contained in their identification documents, according to the border crossing requirements (ID card/ passport/ visa).
The above-said information will be required for each passenger listed in the reservation: adult, children and infants. Therefore, when booking a ticket, the passenger will be asked the following information:
- number of passport/ ID card
- name of the country that issued the passport/ ID card
- passenger's nationality
- expiry date of the passport/ ID card
- sex (M/F)
- date of birth
- first and last name of the passenger (as stated in the passport/ ID card)
- visa number
- place of visa issue (city and country)
- date of visa issue
- place of birth (city and country)
The above-stated procedure will be implemented in accordance with Article 52 of the Law on Border Control (Official Gazette of Montenegro 72/09, 20/11, 40/11 and 39/13), which stipulates that the carrier, Montenegro Airlines, has to deliver the detailed information about all passengers on its flights to the border authorities.
Notice of passport validity
We inform you that when travelling to the Republic of France, the Federal Republic of Germany, the Republic of Slovenia, the Republic of Serbia, the Republic of Italy, the Kingdom of Norway, The Swiss Confederation, the Czech Republic, the Republic of Austria and the Slovak Republic, passengers must have a passport whose period of validity is at least three months after the planned departure from these countries.
Please note that the above mentioned rule applies to all countries of the Schengen zone.
As far as State of Israel and Russian Federation is concerned, passengers must have a passport with validity period of at least six months from the date of departure from territory of the mentioned countries.
Note that all the quoted information serve only as guidelines, and travelers are obliged to inform themselves in detail with relevant authorities.
Additional information required when booking and buying tickets
Pursuant to Article 52 of the Law on Border Control (Official Gazette of Montenegro 72/09, 20/11, 40/11, 39/13), Montenegro Airlines must submit detailed information at border crossings about passengers on its flights.
The passengers will be required to enter relevant information contained in their personal documents when making reservations and buying tickets via this website starting from 24 July 2014.
Thank you for understanding
Yours Montenegro Airlines