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Notification for passengers

Information on entry requirements for specific countries

--- Instructions of entering Switzerland ---

According to the laws of Switzerland, all passengers entering this country, from June 2nd 2020, must fill out a contact form before landing, which you can download here and submit after boarding to our cabin crew. If you do not submit the already completed form, colleagues on the plane will hand you a copy that must be completed and submitted.

All companies flying to Switzerland are obliged by local law to follow this procedure and deliver the lists to the country of entry upon request.

The form contains basic contact information and it is easier to contact the passenger in case it is determined that one of the passengers has been infected with the new Corona virus. This data will be stored in accordance with the highest standards governing the protection of personal data, and will be destroyed after one month.

FORM

Montenegrin citizens with a valid residence permit in Switzerland (EU/EFTA/Schengen area) are allowed to enter Switzerland after June 15th 2020, without the obligation of quarantine(unless they show clear signs of possible COVID-19 infection, in which case it is advised not to go on a trip). Citizens of Montenegro who do not have a residence permit, but have a strong reason to enter, can apply for permit via email corona@sem.admin.ch. To connect with family member in Switzerland, a special permit from Swiss authorities is required - Type D Visa issued by Switzerland or Laissez Passer issued by the Swiss State Secretariat for Migration (SEM) or an official letter from the Immigration office. It can be requested via email corona@sem.admin.ch.

Montenegrin citizens cannot enter in the Swiss Confederation as tourists yet, unless they have a residence permit. Entering to visit residents or citizens of Austria are also not allowed.

Transit: Passengers are allowed to transit to another Schengen country from which they have a residence permit, work permit or national visa. More details on border closures and exemptions can be found at: www.sem.admin.ch/sem/en/home/aktuell.

General questions on entering Switzerland can be found on the website of the Swiss State Secretariat for Migration: https://www.sem.admin.ch/sem/en/home/aktuell/aktuell/faq.

--- Instructions of entering Denmark ---

Non-Danish citizens will not be allowed to enter the country unless they have clear reason. Check new entry requirements at: https://politi.dk/en/coronavirus-in-denmark under the Headline: If you are travelling to or from Denmark. For questions regarding worthy purposes, call Danish police's hotline, which is open weekdays 08.00-16.00 and weekends and holidays 09.00-14.00, at +45 7020 6044.

Special exemptions apply to Scandinavian countries and German citizens and can also be checked at the above link.

Due to a large number of passengers traveling to Copenhagen continues to Sweden, Montenegrin citizens and residents of Montenegro, are allowed to enter this country from July 4th. We recommend that you check all information on the official website of the Swedish authorities prior to the travel https://polisen.se/en/the-swedish-police/the-coronavirus-and-the-swedish-police/travel-to-and-from-sweden/. As it is written on the website, criteria that will have to be met, will be updated every two weeks.

Also, Montenegro have opened its borders to the residents/ citizens of the EU countries, to Sweden as well, and it is valid until July 6th:

For more information, click on the link:

Note*: Due to an entry into any country, the country of residence will be taken into consideration, not the country of citizenship, unless both citizenship and country of residence are of the same nation.

--- Instructions for entering Austria ---

For passengers coming from Montenegro to Austria, the same rules from the current regulation (which regulates entry by air and land), which is in force since June 15th and has been extended until September 30th 2020, apply.

Persons from third world countries, including Montenegro, are still not allowed to enter Austria. The existing exceptions so far remain in force (eg transit, medical treatment).

Entry from countries outside EU and Schengen area is allowed in accordance with the above mentioned regulation for:

  • Austrian citizens,
  • EU citizens, citizens of EEA and Switzerland,
  • Following groups of people:
    • Austrian citizens family members, citizens of EU, EFTA and Switzerland who live in the same household;
    • Foreign citizens who meet any of the following:
      • Holders of Visa Type D issued by Austria,
      • Diplomats,
      • Holders of residence permit,
      • Diplomatic missions personnel and members of their families who live in the same household,
      • International organizations employees as well as their family members who live in the same household,
      • Humanitarian staff,
      • Health workers and caregivers,
      • Seasonal workers in agriculture, forestry and tourism,
      • Transit passengers,
      • Persons working in the transport of goods,
      • Business passengers, under the condition that they can prove the necessity of their travel (e.g. invitation from an Austrian business partner),
      • Persons who travel in the family circle in individual cases for reasons of particularly valuable consideration such as funeral, hospitalization of a close relative, etc, and who can prove these reasons.

Persons that are stated above are allowed to enter Austria. However, it is necessary that they provide proof of negative COVID test (issued in English or German). Test must be done at least 4 days prior to the travel. If the passenger do not own a test, he/she is obliged to get tested on Vienna airport. The price of the test is EUR190+VAT. Otherwise, passenger is obliged to adhere to the quarantine regulations for 14 days, according to the rules of the Austrian government.

Exceptions to medical treatment entry still apply.

COVID-19 Test form

--- Instructions for entering Slovenia ---

In relation to the previous measures, from June 25th, citizens of Montenegro will be assigned a mandatory quarantine measure for 14 days upon entering Slovenia. We note that in Slovenia, this term implies self-isolation at the address of residence, and that there is no mechanism of institutional quarantine.

Exempt from determining the measure of quarantine are:

  • Persons traveling through the territory of Slovenia for transit, which must leave within 12 hours from the time of entry.
  • Holders of diplomatic passports,
  • Persons coming for business purposes, and which possess a certificate from the competent ministry that the self-isolation could cause a greater social or economic damage, with the obligation to have a COVID-19 test with a negative result, done in the past 36 hours, and issued in the EU.
  • Persons who have scheduled medical examination, with the mandatory possession of a certificate of appointment by a doctor/clinic, as well as with the mandatory possession of a negative test result on COVID-19,
  • Persons crossing the border for inclusion in the education system of the Republic of Slovenia or a scientific research in the territory of the Republic of Slovenia, as well as their parents or other companions who are obliged to leave the country within 24 hours, with mandatory possession of negative test results on COVID-19,
  • Persons entering due to a death of a close relative, and who leave Slovenia within 24 hours, having in possession a negative COVID-19 test result,
  • Persons crossing the border due to family reasons (visiting a close relative), and that leave Slovenia within 24 hours, possessing a negative test result on COVID-19.
  • Persons entering due to necessary and immediate personal reasons and who leave the state within 24 hours, with proof of the reason for which they come, as well as having negative test result on COVID-19.

Negative test result on COVID-19, for categories for which it is required, must be done in the past 36 hours (previously it was 72 hours) and it must be done in an EU member state.

We note that the rule on transit through the territory of Slovenia has been changed, instead of 24 hours, transit is now allowed within 12 hours, for entry and exit from the country.

We also note that it is not necessary to announce the citizens of Montenegro that are in transit, if they have proof that they can enter the country of destination unobstructed.

Instructions for Slovenian citizens returning back from Montenegro

We ask Slovenian citizens returning from Montenegro, to contact the Embassy of the Republic of Slovenia in Podgorica regarding the conditions applicable to their return or to send an email to the address of the Slovenian Police: info.koronavirus@policija.si

--- Instructions for entering Germany ---

Federal government decided today (July 1st) to gradually lift current traveling restrictions into Germany from 11 third world countries, among which is Montenegro.  As a reminder, taking into consideration partial improvement of the epidemiologic situation in various countries, the EU Commission stated their decision on June 11th 2020. (COM (2020)399 final) regarding coordinating measures of the Member States. Based on the aforementioned, the EU Council made an adequate recommendation on June 30th 2020. It will be applied in Germany starting on July 2nd of this year.

The recommendation provides for the coordinated lifting of travel restrictions by Member States as follows:

  1. Entry from third world countries with low infection rate, according to the agreed list of countries, is possible without restrictions. The list of countries is updated every two weeks. Member States have the option of granting entry gradually, but not for all countries at the same time. Germany will first allow unlimited cross-border entry for 11 countries based on currently available data:
    1. AUSTRIA
    2. GEORGIA
    3. JAPAN*
    4. CANADA
    5. MONTENEGRO
    6. NEW ZEALAND
    7. SOUTH KOREA
    8. THAILAND
    9. TUNISIA
    10. URUGUAY
    11. CHINA*

    *subject to reciprocal entry possibility.
  2. Extended entry opportunities for travelers from all third countries who have an important reason to travel. Important reasons for entry from third world countries are:
    1. German citizens, EU citizens and the citizens of third world countries with an existing residence permit in Germany;
    2. Health workers and health researchers, as well as nursing staff;
    3. Foreign skilled and highly skilled workers whose employment is necessary from an economic perspective and whose work cannot be postponed or performed abroad;
    4. Personnel engaged in the transport of goods as well as other transport personnel;
    5. Seasonal workers in agriculture;
    6. Seafarers;
    7. Foreign students whose studies cannot be fully organized from abroad;
    8. Foreign family members coming as part of family reunification, as well as visits for urgent family reasons;
    9. Persons in need of international protection or protection for other humanitarian reasons;
    10. Diplomats, employed in international organizations, military personnel and humanitarian workers in the performance of their duties;
    11. So-called "German immigrants";
    12. Passengers in transit.
  3. The previous place of residence of the passengers is crucial for determining the possibility of entry into Germany, not their citizenships.

Regardless of the Germany entry options, the quarantine obligation, which is based on the Infection Protection Act, applies in all federal provinces for arriving and return travelers from the risk area determined by the Federal Institute for Communicative Diseases "Institute Robert Koch". As a reminder - Montenegro will not be listed on the IRK risk areas starting on 07.01.2020, 12:15 PM, and therefore quarantine/self-isolation will not be mandatory upon arrival in Montenegro from Germany.

--- Instructions of entering France ---

The French Republic has accepted the recommendations of the European Commission and our citizens can currently enter that country. On the other hand, French citizens can enter Montenegro without any restrictions, as well as return to France without restrictions. Please contact the French Embassy in Montenegro for more detailed information.

According to French law, all passengers entering this country must complete the form below and show it to airport staff as well as border authorities. If you do not already have a completed form before boarding, colleagues on the plane will hand you a copy.

The form contains basic contact information and its sole purpose is to make it easier to contact the passenger in case it is determined that one of the passengers has been infected with the new corona virus.

FORM


Information on changing terminals

Dear passengers,
We would like to inform you that some of the terminals from which our company's traffic operates have changed at airports in Europe. Now our planes fly to Terminal 2E at Charles de Gaulle Airport, in Paris; to Terminal 1, at Frankfurt International Airport; to Terminal North at Gatwick Airport in London.


New way to check-in at the Vienna airport

Dear passengers,

Starting with November 4th 2019, check-in for Montenegro Airlines flights at the Vienna airport shall be conducted at drop-in counters numbers 350 to 378, instead of the designated pults that carry the company sign.

We also introduce check-in pults, found at the terminal 3, from where MA flies out. Here, the passengers will have the possibility of electronically checking in themselves, with the assistance of the Austrian Airlines staff, where upon they will receive a boarding pass and baggage tag, after which they can drop off their baggage at the abovementioned drop-in counters - numbers 350 to 378.

Passengers may also check-in online, 36h hours before their flight, using the following website: www.austrian.com.

This system also allows passengers to use City Airport Train (CAT) stations to check-in and drop off luggage, 24h before their flights.

More information can be found at the following website: https://www.austrian.com/Info/CheckIn_MobileServices/ViennaCityTerminal


Safety rules of conduct

Dear Passengers,
You all have the right to a safe, secure and comfortable journey on our aircraft.

Unrully or disruptive behaviour can ruin your inflight experience and be traumatizing for you and your fellow travellers, as well as for crew.

Passengers who display inappropriate behaviour before flight may be denied boarding, whereas such behaviour onboard may result in serious consequences. The airplane may be diverted or directed to an unscheduled landing, the authorities may meet the flight and the person responsible for the unruly or disruptive behavior may be arrested, fined, charged and/or prosecuted.

The examples of unruly or violent behaviour that may endanger flight safety and that will not be tolerated include:

  • Harassment;
  • Verbal abuse;
  • Physical assault;
  • Sexual offences and/or lewd behavior;
  • Intimidating behavior;
  • Intoxication or disorderly conduct;
  • Refusing to follow crew instructions;
  • Ignoring smoking regulations;
  • Tampering with smoke detectors;
  • Damaging the aircraft or on board equipment (includes theft);
  • Endangering an aircraft occupant and/or the safety of flight;
  • Using a portable electronic device when prohibited to do so.

It is for these reasons that we ask you:

  1. To follow crewmember instructions;
  2. To respect crew members and your fellow travellers;
  3. To make sure that your behaviour does not endanger your own safety, or the safety of other passengers and the very flight.

Notice for passengers travelling to the Russian Federation

Dear passengers,
Federal Air Transport Agency of The Ministry of Transport of the Russian Federation has adopted the decision on additional security measures at all airports in Russia. Please read this decision.

The Ministry of Transport of the Russian Federation
Federal Air Transport Agency
(Rosaviatsiya)

Due to Russia's Federal Air Transportation Agency (Rosaviatsiya) instruction Moscow Domodedovo airport has taken additional measures to ensure aviation security: all liquids, gels and sprays including personal-care products carried or in carry-on baggage are advised to be checked in.

Medicines which provide life support of a passenger may be left in carry-on baggage after their identification by the airport Aviation Security Service using necessary facilities and equipments.

Passengers are requested to take the measures directed toward live and health protection and to put specified substances in checked-in baggage to accelerate preflight procedures.

In case of possibility of increasing time please arrive at the airport in advance.

Montenegro Airlines kindly asks its passengers to pay attention to the regulated travel conditions in order to avoid any possible inconvenience.


Ticketing procedures for travels to London

As from 27 October 2014, all Montenegro Airlines passengers who book their flights to London will be asked to provide additional information contained in their identification documents, according to the border crossing requirements (ID card/ passport/ visa).

The above-said information will be required for each passenger listed in the reservation: adult, children and infants. Therefore, when booking a ticket, the passenger will be asked the following information:

  • number of passport/ ID card
  • name of the country that issued the passport/ ID card
  • passenger's nationality
  • expiry date of the passport/ ID card
  • sex (M/F)
  • date of birth
  • first and last name of the passenger (as stated in the passport/ ID card)
  • visa number
  • place of visa issue (city and country)
  • date of visa issue
  • place of birth (city and country)

The above-stated procedure will be implemented in accordance with Article 52 of the Law on Border Control (Official Gazette of Montenegro 72/09, 20/11, 40/11 and 39/13), which stipulates that the carrier, Montenegro Airlines, has to deliver the detailed information about all passengers on its flights to the border authorities.


Notice of passport validity

We inform you that when travelling to the Republic of France, the Federal Republic of Germany, the Republic of Slovenia, the Republic of Serbia, the Republic of Italy, the Kingdom of Norway, The Swiss Confederation, the Czech Republic, the Republic of Austria and the Slovak Republic, passengers must have a passport whose period of validity is at least three months after the planned departure from these countries.

Please note that the above mentioned rule applies to all countries of the Schengen zone.

As far as State of Israel and Russian Federation is concerned, passengers must have a passport with validity period of at least six months from the date of departure from territory of the mentioned countries.

Note that all the quoted information serve only as guidelines, and travelers are obliged to inform themselves in detail with relevant authorities.


Additional information required when booking and buying tickets

Pursuant to Article 52 of the Law on Border Control (Official Gazette of Montenegro 72/09, 20/11, 40/11, 39/13), Montenegro Airlines must submit detailed information at border crossings about passengers on its flights.

The passengers will be required to enter relevant information contained in their personal documents when making reservations and buying tickets via this website starting from 24 July 2014.

Thank you for understanding
Yours Montenegro Airlines